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Considered counsel
for how your work runs.

Brackish & Co works with organisations in Kuala Lumpur and across Malaysia on the practical questions that shape day-to-day operations — how decisions get made, how information moves, how teams reflect on their work.

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+60 3 2148 7385 | [email protected] | Kuala Lumpur, Malaysia

— Our Services —

Three kinds of engagement

Each is scoped to fit a specific question. You choose what fits the moment.

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Operational Diagnostic

A two-week assessment of a company's day-to-day operations. Three focus areas are agreed with you — planning rhythms, decision rights, tool sprawl, or others. The output is a focused diagnostic document.

Five to ten stakeholder interviews
Observation of work in progress
Three to five written observations
Practical, not prescriptive findings

RM 2,000 Enquire

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Editorial Strategy

For companies running a regular internal newsletter, written all-hands summary, or content programme. The output is a written editorial framework that contributors can actually use.

Publication schedule and cadence
Recurring section types defined
Style note for contributors
Designed for internal teams

RM 1,250 Enquire

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Retrospective Facilitation

Independent facilitation for a team's quarterly retrospective on a project, programme, or function. The consultant prepares the questions, runs the session, and delivers a written summary.

Prepared question framework
Impartial external facilitation
Written summary with themes
Fits project teams and leadership

RM 440 Enquire

— Why Brackish & Co —

What distinguishes our approach

Written, not verbal

Every engagement produces a document. Observations, frameworks, and summaries are delivered in writing so they remain useful after the meeting ends.

Observation first

Findings come from watching how the work actually moves — not from a standard questionnaire applied without context.

Scoped engagements

Work is defined before it begins. You know what you are commissioning and what you will receive, without scope that drifts.

External perspective

An outside consultant sees what proximity makes invisible. That distance is part of what you are engaging, not incidental to it.

People-led process

Interviews and facilitated sessions draw on the people doing the work. Findings reflect their knowledge, not our assumptions.

Measured, not promotional

Recommendations are proportionate to what was found. We do not amplify problems to justify larger follow-on engagements.

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Is there a question your organisation keeps returning to?

A diagnostic, an editorial framework, or a facilitated retrospective may be the right starting point. We are happy to discuss what would fit your situation before any commitment is made.

Start a Conversation +60 3 2148 7385

— Common Questions —

What people usually ask first

How is a diagnostic engagement structured? +

The engagement runs over two weeks. In the first few days, we agree on three focus areas with whoever is sponsoring the work. We then conduct interviews with five to ten people across the relevant parts of the organisation, observe work in progress where practical, and spend the remaining time writing up a focused document of three to five observations. The document is delivered without a presentation unless one has been requested.

Who typically commissions a Quarterly Retrospective? +

Project teams, programme offices, and small leadership groups have all used this format. The common thread is a team that wants to examine a specific period of work with some rigour — and that finds internal facilitation complicated by hierarchy or familiarity. Having someone outside the team run the session tends to produce more candid conversation.

What does the Editorial Strategy output look like? +

It is a written document: a publication schedule, a defined set of recurring section types for the newsletter or summary, and a short style note that contributors can read in ten minutes. The intention is that someone joining the team six months later could pick it up and understand the publication without needing a handover.

Do engagements lead to follow-on work? +

Each engagement is designed to stand on its own. The diagnostic produces findings you can act on without retaining us to implement them. We do work with some clients more than once — usually because a new question has arisen — but there is no designed dependency between engagements.

How far in advance should we plan an engagement? +

Two to three weeks of notice is usually sufficient for the Retrospective Facilitation and Editorial Strategy. The Operational Diagnostic benefits from a bit more lead time — four weeks is comfortable — primarily to coordinate the interview scheduling on your side. We recommend getting in touch when the question first becomes clear rather than waiting until a particular deadline is pressing.

How are fees structured — are they negotiable? +

The listed fees are fixed for each engagement type as described. If your situation differs from the standard scope — for example, a smaller team, a shorter session, or a more limited interview set — that is worth discussing and pricing may be adjusted accordingly. We ask for fifty percent upfront and fifty percent on delivery of the final document.

— Find Us —

Our Location

Jalan Hang Lekiu 9, 50100 Kuala Lumpur

— Contact —

Get in Touch

Use the form to describe what you are working with, or reach us directly by phone or email. We will reply within one business day.

Contact Details

Telephone

+60 3 2148 7385

[email protected]

Address

Jalan Hang Lekiu 9
50100 Kuala Lumpur
Malaysia

Office Hours

Monday – Friday
9:00 am – 6:00 pm MYT

Considered counselfor how your work runs.